Using The App

  1. I don't see the updated Sunday or Wednesday message. How do I get the latest videos?
    We display the most recent 4 videos for rebroadcast. The video feed is updated Sundays by 9:00pm CST and Wednesdays at Midnight.
     
  2. Why don't I see the updated content?
    The app refreshes and displays new updates every time you exit the app. To always see the latest app changes or update, close out of the app completely. Then reopen the app. Make sure the app isn't still running in the background when you exit the app.  Also be sure  you  have the latest updates to the app. Download or update here.
     
  3. Why does my app icon look different but I have the same content?
    You should receive a notification to update your app depending on your device model. If you do not you can go to the Apple App Store or Google Play Store and install the update.
     
  4. There is more than one app to choose for T.D. Jakes Ministries. How do I know which one is the right app?
    During our Live Stream, the PH News video will always announce the latest updates and display images of the Official T.D. Jakes Ministries App?
     
  5. Why don't I see video when I click the play button on the WatchNow screen?
    Be sure that you are trying to access the page during the normal live stream times. The video banner will display the appropriate stream times.
     
  6. Can I give a donation from the WatchNow screen?
    Yes. Tap the blue tab on the right of the screen and the donate button will expand. To exit the donation screen, tap the small icon in the top left of your device window.